Refer claim

Question

I had an RV service center put in a claim for my Norcold Refrigerator in 2011 for a bad cooling unit. They turned it down saying there was rust on the cooling unit itself. This cost me over $1800 then out of pocket. Since then I have had great warranty claims approved but several Mechanics have told me they never have had refer claims turned down....why?

oasisbob · Answer

Very od indeed.  If there is rust then the cooling unit outer coating failed.  Which sure it is not your fault.  I would challenge that one and ask Norcold why the rust.  Did you replace with another Nocold or ?

ranger_smith · Answer

I remember reading somewhere that their extended service plan does not cover failures due to corrosion or rust.
Under their exclusions:

• Any damage or failure resulting from rust, pitting, corrosion or freezing.

lj2654 · Answer

none of the rust had eaten thru anything at all...just some surface rust from being exposed to the elements.

old-biscuit · Answer

WHY did the cooling unit fail?

rollnhome · Answer

Old-Biscuit wrote:WHY did the cooling unit fail? Same question

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Refer claim

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