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darsben1's avatar
darsben1
Explorer
Sep 08, 2017

Renewing

So I discovered my Good Sam Roadside assistance had expired and my Good Sam membership is about to expire. I went to the Good Sam website and signed in to renew my Membership for $27.00. After filling out my personal information I was presented a page under ADD-On to renew my GSRA for $99.95. Good price. So I attempted to click on the box labelled "YES! Renew my Standard Roadside Assistance Membership." Nothing happens. So I called your 8002343450 number to see if I could do it over the phone. The person who answered the phone told me the offer had expired and he could not do it. I understand he cannot do it my question is why was I presented an option that does not exist. Your rep did tell me that recently last month or so that you had this offer.
Just letting you know so it can be fixed.

To stop all the nay sayers PLEASE DO NOT POST HOW BAD GSRA is I don't care
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Good Sam Care Team wrote:
    Hello darsben,

    Thank you for your time and post. Please allow me to look into this issue further. I apologize for the error on the website and thank you for bringing this to our attention.

    Thank you,
    Ella
    Good Sam Care Team

    go for it
    let me know when fixed
  • Hello darsben,

    Thank you for your time and post. Please allow me to look into this issue further. I apologize for the error on the website and thank you for bringing this to our attention.

    Thank you,
    Ella
    Good Sam Care Team
  • WyoTraveler wrote:
    I won't. My mom told me years ago. Don't try to help people that don't want to be helped.

    but you did
  • I won't. My mom told me years ago. Don't try to help people that don't want to be helped.

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