Road side assistance, 2 thumbs up...
I never write anyone to complain or praise, but I had an experience with GSRA that was pleasant.
I bought a used SUV last minute due to my old one loosing it's transmission. The second day I had it I stopped at a light and it died. It tried to start but wouldn't like it's out of gas but it still had a third tank. I called GSRA and they sent a tow truck out to meet me. The operator was very nice and got right to the point to find out where I was. He called me 10 minutes later and said he would be there in 15, which he was. Meantime I received 2 texts just to keep me informed. The guy was great, hooked me up and asked me if I wanted to try putting more gas in it. We hit the nearest station and at rush hour he backed me up right between two other cars, where I stuck 15 bucks in. I hit the key and it fired right up, seems the gauge is off!
The driver pulled off to the side and unhooked me, 2 minutes of pressing on his cell phone and a signature from me I was on my way.
Total time, less than an hour. Great job GSRA!
I bought a used SUV last minute due to my old one loosing it's transmission. The second day I had it I stopped at a light and it died. It tried to start but wouldn't like it's out of gas but it still had a third tank. I called GSRA and they sent a tow truck out to meet me. The operator was very nice and got right to the point to find out where I was. He called me 10 minutes later and said he would be there in 15, which he was. Meantime I received 2 texts just to keep me informed. The guy was great, hooked me up and asked me if I wanted to try putting more gas in it. We hit the nearest station and at rush hour he backed me up right between two other cars, where I stuck 15 bucks in. I hit the key and it fired right up, seems the gauge is off!
The driver pulled off to the side and unhooked me, 2 minutes of pressing on his cell phone and a signature from me I was on my way.
Total time, less than an hour. Great job GSRA!
