Road side assistance
We would like to share our experience with road side assistance. We were driving from Minnesota home to Colorado. Our motorhome engine broke down,we having Road side assistance from 2006 started call asking for help.First person told us that we too far , 60 miles from any repair facility. It is 10 am in the morning, we have hope.. second person told us that they can tow us to nearest Walmart.(?)or campground (?), we explained that we need repair facility. Its already 2 o'clock afternoon, we are on hwy 29 southbound, it is hot and smokey from the fires.At this point we looked at our RV GPS, 70 miles away repair facility.So we are calling again, and asking for towing... Third person told us that they need extra $511 for towing, ok we giving our credit card.. waiting for towing...Then they called us that they could not agree on price, and her superwiser told that we can find our own towing.So it was last call... it is already 6:00 o;clock in the evening, we called this facility, and asked them , please, send us somebody.. we still on side of the road.Eventually this repair facility send us towing. My question is if you avoid provide any road assistance, why you in this business. People relay on this, paying money, you have people taking calls and do nothing.It is unacceptable.
I hope it will help people to make their opinion about this Road Assistance. Thank you.
I hope it will help people to make their opinion about this Road Assistance. Thank you.
