Good Sam Care Team wrote:
canoehenge,
Thank you for your time and posting. We do apologize for any inconvenience or confusion. Please note Good Sam Club and Roadside Assistance will send out renewals early for a couple reasons. One, there might be a special price available to the member for an early renewal. Second a lot of our members travel during the spring, summer and fall. The early renewals provide and helps those members remain covered to keep the peace of mind. If you have any further questions or concerns please let us know. We all would be happy to help. Have a great day and travel safe always.
Thank you,
Mark
Good Sam Care Team
When I was a member, I also received the same "Renewal Due" letter...3 months after I had joined. Yes, you say that it is to help those who travel and to offer special pricing for the service. This may be true and business is business.
But Maybe, on the notice, in BIG READABLE LETTERS it should say, "Hi This is Good Sam, we are offering you a Special Pricing for early renewal" or "This is an early reminder letter so you don't miss your renewal period. You DON'T owe now, just a friendly note from our family to yours"
This way, it is less confusing, and it looks less like you are trying to get people to pay again for what they are already covered on, and comes across as more caring for the customer.
Just my 2 cents, your mileage may vary, see dealer for details.
