Roadside assistance for batteries!!

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team

OP here. We were not complaining about paying for labor. It was how much. It was gonna be minimum 2 hours at $150 an hour. Doesn’t take anywhere near that to install batteries. GS coverage does pay for the time and mileage to get them out here and we were just supposed to be paying for the actual install and the batteries of course

Anyway we got a local repair guy to come and do it for less money and at least a couple hours sooner. We were getting sick from the fumes.

Roadside service is for breakdowns while traveling. A dead battery in the parking lot would get you a jump start. According to the post, the RV is parked at a lot being utilized as a residence. The roadside emergency does not pay for a maintenance service call. The poster was expecting the service to pay for a service call for someone to install new batteries at the RV park site.

If you hire an emergency company to do routine non emergency work you will likely pay a premium price.

they reach out all the time but we never here how it turns out. on this battery call ,I can understand a labor fee being charged.

I see GS has reached out to the OP. A lot of times the vendors will not know procedure and want to charge the customer directly. Sounds like it is getting resolved.

Why wouldn't Good Sam charge you for their time? Any other shop would.

Drive out to your location, install batteries and drive back...that's easily two hours IMO. You can always find someone to do it cheaper particularly when you tell them how much GS wanted. Did you?

This is why I replace my batteries every three years...I don't want to get caught out in the boonies. "a way for GS to get us to pay their share." What is GS's share?

Had a coach battery that blew up on out last trip out. Heard a big noise as we were rolling, then when we stopped, found the bad battery. Drove the toad to a nearby ( several miles) AutoWise store, selected the battery(ies) that I needed, and paid(a small fortune) for them. Had to wait till one was delivered from their supply, then one of their staff brought both new ones to our campsite, and installed them for me, no charge for delivery or installation. But they were not Good Sams, just good local folks.

Thank you for the post DC&MC.

I apologize for any confusion regarding your attempt to get service.

Please send me a private message with your member number and contact information and I'll reach out to you.

Thank you,
Zach
Good Sam Roadside Assistance