roadside assistance for Diesel Pusher

Hello,

Thank you for your time and post, we are closing this thread due to lack of activity. Please feel free to open a new thread if you have additional questions or comments.

Thank you,
Ella
Good Sam Customer Care Team

Hello saaboo.

Thank you for your time and post. Please see the below link that includes all of the outstanding benefits included with our Platinum Plus Roadside Assistance membership.

https://www.goodsamroadside.com/findaplan/platinumplus.cfm

Please feel free to call us at 1-800-601-2050 for additional questions.
Have a good day.

Thank you,
Good Sam Customer Care Team

Good Sam Care Team wrote:
Hello Colo Native,

We sincerely apologize for the frustrating experience you had when calling in for assistance. We set a very high customer service standard and always want to make sure we are providing that across the board.

Please let us know if we can be of further assistance.

Thank you,
Good Sam Customer Care Team

Too little to late. I was basically told thats the way it is. Ironically you just randomly change to suit you and not the customer.

Hello Colo Native,

We sincerely apologize for the frustrating experience you had when calling in for assistance. We set a very high customer service standard and always want to make sure we are providing that across the board.

Please let us know if we can be of further assistance.

Thank you,
Good Sam Customer Care Team

Go with someone else GS sucks. I have used or not twice and they were horrible, The first time waited 4 hours in a metro area and the 2nd they kept changing the tow distance from unlimited down to 26 miles. Turns out no one could tow it when the air bags would not fill.
Check your insurance they may have the coverage you need.

I sat in an intersection like that once a few years back not only with a 40 ft DP but I had a trailer behind--waited a couple of hours on Good Sam and they finally sent a little tow truck that was useless. A state trouper arrived and I told him I didn't care where he got someone with the right equipment. He called and 15 min later a BIG tow truck came and a F-350 to tow the trailer. I had to pay but it was a very good experience, they were great. Switched to Coach Net and have used them twice in several years, once for a flat and once for a lock out. Coach Net!

Jdc, this was Southern Cal AAA. I know there is different levels of service, we had the best Rv roadside aaa offers and confirm when we purchased. That the tow was available for a rig this big. But found out that when we needed it it was ‘nt worth anything.

There is a huge difference between NorCal and SoCal AAA service. NorCal service leaves a lot to be desired.

Have a 40' DP. Last year we got towed by Good Sam to a service facility. The tow charge would have been $1200.00 but Sam did it for free. We had to wait 45 minutes on the side of an interstate highway. About as good as it can get.

Good Sam Roadside Assistance Platinum Plus Plan is what I use. All roadside service plans have different levels of service.

Be sure to buy a plan that will cover your need and interest. Do not expect a basic plan to cover a premium need.