Roadside assistance not good service

Francesca Knowles wrote:

aplusbattery wrote:
...snip... the customer service can't find our location with the automatic location finder ,

she asked a bunch of questions that I can't find on the tire , then she tells me that she can look it up herself so after I spend 20 minutes in the texas heat looking for the letter she wants me to find (H ) and it's not even on the tire at all ....snip.....

Lesson learned on this end- thanks!


Note to self:

#1: Know where I am when I call. (Road signs, maps, cell phone GPS will be handy for that purpose.)

#2: Carry a spare or know exactly what size/load range/kind of tire I need someone to bring me.

I do not have room for a spare for my rig, but the tire information is readily available on the sticker that is required by the Fed's. The only reason it would be different is if the OP changed the tire size, or did not know. If it is the later, no ERS would have that info either, most of the time it is dependent on the Rv Manufacturer.

I do keep track of where I am, no reason not to know, and if you do not then you are lost. While the app should give your location, I never depend on any app to tell me where I am, or know where I am.