Roadside Assistance Probelm

Thanks for all the responses. You fellow RVr's are my friends and colleagues. I agree with all the posts, especially the issue of "what the heck does "phase condition" mean." I was told yesterday that because I was "in a safe condition" and that the "country was in a phase condition" that GSRA could not dispatch any providers....again, even though the weather was fine in my part of the Country. And yes, those who responded that I could have sought my own repair and/or repair service are correct. Very good point. However, the point of the discussion is: why did a service I'm paying for take 5 days to result in the service I'm paying for? Hindsight is always a good excuse or reason. Sure, had I known that a service I paid for was not going to provide the service I paid for, I would have done just that. Of course that said, why would I need the service if I could predict such "phase conditions"? I was also told that the "brochure" details the conditions by which payments are made. NOWHERE does it mention "Phase Conditions"! I have been offered a free year of service for for my troubles. I am out $1000 in deductible and my insurance company is out $3000 -$4000 in claims. And worse than all of that, I have now missed 3 camping trips because of this issue. Thank you GSRA for that. If I can keep 10-15 people from joining, I have achieved my goal.