Good Sam, Coach Net, AAA....they're all the same. Know them for what they are....you are paying for their ASSISTANCE in finding a local service provider for you in time of need. You could do the same for yourself through a Google search. It's just that using their service makes life easier for you in your time of need. One call does it all...sounds catchy huh.??..the roadside assistance provider has zero control over the responding company, so it's a******shoot whenever you need assistance. Sometimes you're the windshield, sometimes you're the bug.
From my experience as a LEO, I know AAA has a rotating list of providers. This prevents someone from sending their buddy on all the easy/expensive calls. I'm sure GS and CN do likewise. Always remember to have your location, (GPS coordinates are no good as they call a provider based on a map locator), the nature of your problem and whether you're in a safe environment before you call. If possible, ask them to call you back once they've identified the service provider and call that provider's dispatch. Give THAT dispatcher your GPS coordinates. That will assist their driver in finding you....if their service is acceptable, I tip the driver accordingly. Regardless, a cold beverage, water or soda, is usually appreciated.....Dennis