Roadside assistance?

What happened was, as best I can recall, I called the phone number, got an automated request to enter my card number, during this procedure the call was dropped, it was hot, windy and very uncomfortable, difficult to hear. After calling them back, was placed on hold, after lengthy delay was told that someone else from gs would be calling me. In the meantime, sheriff deputy arrived, suggested I could lock up, leave my rv right there on the road take my jeep home and get it repaired the next morning. This is what I did. What I came to realize is that if I would become just a little more proactive, I have more motivation to call people and get things done than someone sitting in an office many, many miles away. Having this good sam roadside assistance gives me exactly no peace of mind, which was the whole idea of purchasing it in the first place. I drove home,looked in a phone book, called the nearest tire dealer, called their emergency number, arranged to have them work on my tire the following morning and by noon the next day I was rolling into my front yard. Total cost less that 300 dollars which includes a sausage and cheese biscuit.