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Binsweeper's avatar
Binsweeper
Explorer
Apr 25, 2020

Roadside assistance

I called good sams roadside assistance for a tire failure, on April 5, near Pratt Kansas! 2 hours later good sams called back, and said no one would help, because of the covid virus! I’m 75, and changed the tire! Got home, called tow services in Pratt, and they said no one called them! The virus would not stop them! They did say that good sams doesn’t reimburse them enough to go out, though! I pay my premium, but no one responded! Any answers? I did call good sams twice, and they said they would get back to me last Wednesday, but no one did!
Roadside Assistance

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  • GSRoadsideAssis's avatar
    GSRoadsideAssis
    Explorer
    Apr 25, 2020
    Hello Binsweeper,

    I'm sorry to hear what happened to you on April 5th, can you please send a PM with your member number and phone number. I'd be happy to look into this for you.

    Thanks,

    David
    Good Sam
  • Jim2007's avatar
    Jim2007
    Explorer
    Apr 25, 2020
    Hi.. I have Good Sam roadside assistance. I have used them a few times years ago and they did ok. They did not take care of business with your flat..After hearing your account I will stay tuned to hear what Good Sam has to say. Jim2007.
  • Cobra21's avatar
    Cobra21
    Explorer
    Apr 25, 2020
    I have found over the years in my opinion, it is best to get towing and roadside assistance through your car (RV) insurance company. You can call and get who ever can come to help you. Pay them by credit card, and get reimbursed by your insurance company soon after. It's simple, less money up front, and it works.
    Brian

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