Roadside Assistance
Back in Feb of this year, I had a flat tire on my Jeep Liberty. Called Good Sam Roadside Assistance and I was answered electronically. Prompted for different selections on the phone, waiting patiently...
Forum Discussion
RES1749,
Thank you for your time and posting. When calling dispatch you should receive key prompts to direct you to the correct Roadside coverage. Pressing number one directs to the auto dispatch team, pressing number two directs to the RV dispatch, number three will direct to customer service and number four to our concierge. After making your choice you could be asked to provide your membership number allowing your membership information to displayed to the agent to help speed the process along. If you had an out of pocket expense please send us a PM with your membership information and we would be happy to send you a claim form.
Thank you again for your time and posting,
Mark
Good Sam Care Team
Thank you for your time and posting. When calling dispatch you should receive key prompts to direct you to the correct Roadside coverage. Pressing number one directs to the auto dispatch team, pressing number two directs to the RV dispatch, number three will direct to customer service and number four to our concierge. After making your choice you could be asked to provide your membership number allowing your membership information to displayed to the agent to help speed the process along. If you had an out of pocket expense please send us a PM with your membership information and we would be happy to send you a claim form.
Thank you again for your time and posting,
Mark
Good Sam Care Team
