roadside assistance

wbwood wrote:

Bird Freak wrote:

wbwood wrote:

Bird Freak wrote:

wbwood wrote:
Perhaps the GS rep didn't know who was going to do the work because they didn't get that far with the deal. They told you $150 and you freaked out. Maybe they charge the same amount no matter what.

If this is the case, they make a lot of money on tire changes between what they pay and what you pay.

Yes. How else do they make money on this deal? Ever get a tow lately or have someone get the keys out of your car for you? They wouldn't stay in business if they covered everything with what they charge.

If you look at my sig. you would think I know a little about this type of business. That much of a mark up is just greedy and taking advantage of the situation. They should be making their money by selling the roadside service, not ripping off their customers.
You just keep on beating that CW drum WB. You are pretty good at it.

You pay a max of around $159 for roadside service. Have you priced the cost of getting things towed? Several years ago it cost us $150 just to have my sons s10 pick up towed about 5 miles to a storage yard aftere wrecked it. I can imagine an rv to cost even more. And then to have them tow it up to 100 miles of your choosing. If we asked them to tow his truck another 95 miles, I'm sure the cost would of been over $300-400 easily. Before we had roadside service, we locked our keys in our TT in Destin Florida on Easter Sunday. Cost to get somene to come out and open it up? Well over $100. I can't remember the exact but remember that I could of well paid for the roadside service with what we paid. Granted they get a contracted rate, there's not a whole lot of room for them to make money of what they will cover. Knowing ahead of time as to what' they will pay and won't pay is burden of the customer. It's a money making business. They aren't doing it to break even or lose money. If you have to pay anything out of pocket (anything they don't cover) then you can expect it to cost more than normal. It's an emergency situation and that's where they are gonna get you. By all means, just like extended warranties, it may be best for those to self fund their emergencies if they are able to do so.

You can say all you want about beating the drum. But it's quite evident that many people do not read up on their benefits or think about how businesses run. They run to make money. And if there is a way to make money (usually going beyond what the benefits read) then they will. Coachnet, AAA and all the others are in it for the same thing. If you wanted to add the benefit of these type of things, then people would easily be paying double or more.

Yes I do know what towing cost. If you checked my sig. I think you could figure that out. We are not talking tow here. We are talking about them giving him a price of $150.00 and telling him they don't even know what the service will charge them to change the tire. Do you really think if they paid $100.00 they would return the $50.00? Their service they were paid for when he joined should have covered locating help and them staying out of what the supplier charged the customer.