Roadside is worthless
I have been sitting beside the road for 5 hours now! We have a flat on 5th wheel. We called 4 times and each time they say they are still trying to locate a tire! Still no call back with an eta! In fa...
Forum Discussion
4X4Dodger wrote:GSRoadsideAssistance wrote:
Thank you for taking the time to speak with me tpowell. I'm pleased that I was able to address your concerns and provide an acceptable resolution to your complaint. Please feel free to contact me if you have any additional questions or concerns. Thank you, Zach
I would like to hear from the OP what the resolution was and why he is happy with it.
X1, I have a GS EMRS policy. As a consumer, knowing the details of the resolution would enhance and build greater confidence in this service. Knowing what kind of service I can expect in the future is important! Not knowing the resolution creates a sense that GS operates in less than a transparent, ethical, up front way with customers.
