Roadside is worthless
I have been sitting beside the road for 5 hours now! We have a flat on 5th wheel. We called 4 times and each time they say they are still trying to locate a tire! Still no call back with an eta! In fa...
Forum Discussion
tpowell wrote:
Zach was very nice. He acknowledged that there was a disconnect in service and is trying to figure out who dropped the ball. He paid for my entire bill with tire service and also gave us free roadside for another year. We were planning to go to Aaa. He wanted us to give them another shot to prove their service was better than what we experienced at their expense for all we went through.
Zack is really concerned with the customers being treated proper. I find all companies to have human errors and those that are fast growing inherit problems from their acquisitions that have to addressed and correct.
This forum is the ideal place to address these failures. This is called transparency....wish our government operated in this manner.
