tpowell wrote:
Zach was very nice. He acknowledged that there was a disconnect in service and is trying to figure out who dropped the ball. He paid for my entire bill with tire service and also gave us free roadside for another year. We were planning to go to Aaa. He wanted us to give them another shot to prove their service was better than what we experienced at their expense for all we went through.
Thanks for posting that. This is what we need to hear more of on this forum. It does tend to help re-inforce my decision to use GSRA. I have been fence sitting on this for a long time and this closing of the loop really helps.