Rotten Service
Over a year ago we had a replacement water heater installed at Camping World in Redding, CA. They didn't mention the need for prior authorization, and we didn't remember it. Our claim was denied on that basis. I have sent a series of letters appealing the denial. The first wasn't answered. The second, later, received a reply saying we wrote to the incorrect address. The third was never answered. The fourth was never answered. It's only the $500 deductible ("only" for someone who is retired), but the main point is the complete lack of responsiveness to my letters. I still get ads for the insurance every week in the mail, though. Where's the "good" in Good Sam?
