Sad story.
Here's a story for ya, true life story. We where on a trip with our travel trailer and suddenly had a tire blow on the trailer. Got it over to the side of the road and got out to see what had happen...
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I'm sorry to hear this. I just had the same experience yesterday, except the tire guy never showed up. I just sent a letter to the CEO at this address: [email protected]. I also sent a version condensed to 500 characters to this link:
https://roadside.goodsam.com/contact-us?utm_source=chatgpt.com
If this works as well as trying to contact them yesterday for updates, I will never hear from them. I have had this plan for at least 14 years. I have needed assistance 4 times and 2 of those times I have had to handle the issue myself. That is a 50% failure rate! We all know what kind of grades you get when you only get 50% right. Think I will just save my money and ask for a refund on the policy.
