OK seriously, why is it that everyone that has any type of insurance think they are THE ONLY one on that plan. Just for the record no road side service company can be everywhere all the time in a timely manner. That is the nature of the beast. I'm sure some company will start a "be there in 30 minutes or less " program, but who is willing to pay $5,000.00 a tear for that service?
The sooner we all realize we will need to wait a LONG time for roadside assistance the happier we all will be.
No one complains when they are 10th in line at the grocery store, 5th in line at the tire shop, 20th in line at the theater, but when they are 5th in line for road side assistance in a city of a million people ...OH HECK NO...you better get here ASAP, or I'm going to tell everyone on the web what bad service I got.
It sucks to wait, but welcome to reality.