Forum Discussion
EMD360
Feb 28, 2022Explorer
Too soon old too late smart.It seems so unlikely that the tire was anything but damaged on the road. Keeping the tire was not an option. Yes obviously they can deny based on what they didn’t know for sure. By the time the tire was off the rim it was dark and cold. Obviously not the rim, obviously not the condition of the tire. I took the photos they told me to take at the time. Later they said I should have taken a photo of the road hazard damage. If the onus is on me I thought I did my part. I had no idea the language was so specific and designed to eliminate a road hazard as the cause. The roadside assistance card has no information regarding the insurance claim process. Had to call multiple times to get the information from Good Sam. Surely cancelling this insurance as worthless.
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