Still not a happy camper .

Seems they tried to get in contact with you when you came on and complained yesterday. Do you think maybe that letter was in the mail before yesterday? Check you private messages, talk to a human and get it settled.

Put your cancellation request in writing, and stop paying for it --- looks like you did that. No further action necessary. Maybe they're just confused because there's no such place as Monticeeo, Florida. :C

Could one of us have gifted a renewed membership? lol

I have talked to two human beings , I have sent 4 letters . They know my correct address . Will this just quietly go away when all the letters stop crossing each other . As an aside , my daughter is , I gotta get this correct , " Chief Assistant General Counsel " at the Florida Office Of Insurance Regulation , and she just laughs and says for me to quit worrying about and it will die a natural death . I have started a policy of not dealing with any concern that makes you run rings with your phone to talk to a human . I guess I will get over this in ten or twenty years !

Hi Bob,
I sent a message yesterday to confirm your phone number as we've been unable to connect with you with the one we have on file. If you could kindly respond, we'll get a supervisor in contact with you to resolve any outstanding issues or concerns.

Sincerely,

You do not need to contact me , just cancel . You have 2 phone calls and 4 letters . Just cancel . It is tough trying to call some one and can not get through .The last time that I called it took me 22 minutes to get through to a human at your company .But that did not get the job done , I am not a happy camper !

wanderingbob wrote:
You do not need to contact me , just cancel . You have 2 phone calls and 4 letters . Just cancel . It is tough trying to call some one and can not get through .The last time that I called it took me 22 minutes to get through to a human at your company .But that did not get the job done , I am not a happy camper !

How do you know they have associated your online contacts with your full name and address and whatever else they need in order to go into the computer records and ensure cancellation? "Wanderingbob" might not be enough info. Just a thought.

Of course, you could always just dispute the charge with your credit card provider. There are options! ;)

On the very first reply to Robyn I gave her all the pertinent information including policy numbers

They want you bad as a client. I have an idea, but not funny. If you stake a claim with them maybe they will cancel you.

joelc wrote:
They want you bad as a client. I have an idea, but not funny. If you stake a claim with them maybe they will cancel you.

They just want your money.Been that way since the Profit took over.