Swipe & Save Card
Why does it take so long to get the Swipe & Save card. The person I talked to on the phone today said it would be 3-4 weeks! Wonderful service!
Forum Discussion
Anonymous
I wanted to take a moment to explain our process and rationale.
We take requests daily for new or replacement membership cards. Files are transferred to our fulfillment center where cards are printed and mailed. This transfer and processing occurs twice each week. The total elapsed time from entry to kits in the mail is 3-4 days.
The printed membership cards are turned over to the US Postal service and sent standard mail. Our recent experience is that the US mail delivery can take 7 to 14 days from receipt. We track the delivery by inserting seed mail into each batch of cards and we have seen delivery from entry to delivery take 10 to 21 days. We have seen this take up to 4 weeks when mail volume increases at the US Postal Service which is why we tell members 3-4 weeks for delivery. Generally, our delivery is 2-3 weeks from member request.
We offer members who are in immediate need of cards more expedited shipping. This is very expensive and can drive up the cost of delivery. In the interest of maintaining dues at the lowest possible rates, we offer this only when there is an immediate need. Alternatively, we offer the option to print a temporary card online which will provide proof of membership. The temporary card is valid everywhere except at Pilot Flying J locations. In all instances, membership accounts are active at all Camping World SuperCenters the day after your enrollment. All Camping World SuperCenters and call centers can look up your membership using your phone number or address.
We send updated “Swipe and Save” cards at no cost to all Life members upon request. All you have to do is request them calling the number on the back of your current cards. If for any reason you do not receive your updated cards, please contact Member Services and we can research the request, verify your address and, if necessary, send additional replacement cards.
If you have specific questions or needs, please contact us at 800-234-3450. We are available around the clock to help.
Regards,
Mike Siemens
President
Good Sam Club
We take requests daily for new or replacement membership cards. Files are transferred to our fulfillment center where cards are printed and mailed. This transfer and processing occurs twice each week. The total elapsed time from entry to kits in the mail is 3-4 days.
The printed membership cards are turned over to the US Postal service and sent standard mail. Our recent experience is that the US mail delivery can take 7 to 14 days from receipt. We track the delivery by inserting seed mail into each batch of cards and we have seen delivery from entry to delivery take 10 to 21 days. We have seen this take up to 4 weeks when mail volume increases at the US Postal Service which is why we tell members 3-4 weeks for delivery. Generally, our delivery is 2-3 weeks from member request.
We offer members who are in immediate need of cards more expedited shipping. This is very expensive and can drive up the cost of delivery. In the interest of maintaining dues at the lowest possible rates, we offer this only when there is an immediate need. Alternatively, we offer the option to print a temporary card online which will provide proof of membership. The temporary card is valid everywhere except at Pilot Flying J locations. In all instances, membership accounts are active at all Camping World SuperCenters the day after your enrollment. All Camping World SuperCenters and call centers can look up your membership using your phone number or address.
We send updated “Swipe and Save” cards at no cost to all Life members upon request. All you have to do is request them calling the number on the back of your current cards. If for any reason you do not receive your updated cards, please contact Member Services and we can research the request, verify your address and, if necessary, send additional replacement cards.
If you have specific questions or needs, please contact us at 800-234-3450. We are available around the clock to help.
Regards,
Mike Siemens
President
Good Sam Club
