Forum Discussion

brookside's avatar
brookside
Explorer
Aug 07, 2013

Switched to Paperless Without Our Knowledge/Consent

We learned yesterday that we were switched to "paperless" without our knowledge. We had gotten the email saying they were now "National General" but no invoice. We emailed them and heard nothing. W...
Good Sam Insurance
BFulcher's avatar
BFulcher
Explorer
Aug 07, 2013
Hi Brookside,

Thanks for your post. I am pretty certain that it is not a standard policy of National General or any other company to change to online document delivery without notification and permission. Could you please send me a private message with your name and address so I can investigate how this occurred? Thanks for your help.

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