The unsurprising failure of GSRA
A few weeks back (against my better judgement), I purchased 3 years worth of GSRA platinum on the off chance that I would need assistance. Well, today I needed it in the form of a jump for my dead car...
Forum Discussion
Beverley&Ken wrote:
I think that most of the Roadside Assistance companies (Goodsam/Coachnet/AAA) use the same group of independent contractors. When we used Honda RA last year in FL, the first time the truck had AAA decals on it, the next time it was another independent tow truck. Same story in Ontario. For CharlesK, yes 12-14 CRVs were known to have battery/charging issues.
The Good Sam dispatcher may have dropped the ball, by failing to provide follow-up calls to insure that the contractor did make it to the customer.
Beverley and Ken
That's good to know. I'll mention it to the dealer when I call them about the issue tomorrow.
Thank you!
