Forum Discussion
- RognBonExplorerThey will all do the same thing. My son got dropped by AAA because of excessive calls for assistance.
- Robert78121ExplorerHow many calls did you have?
- RognBonExplorer
Posted By: Robert78121 on 07/09/15 02:58pm
How many calls did you have?
I don't think it has to do with the number of calls, but the number of calls for the same issue. If you call five times for a dead battery, or you've locked yourself out repeatedly, or you run out of fuel every other week, you are probably going to be dropped. That's what happened to my son. After the fourth time he locked his keys in his truck is a short period of time, AAA dropped him. I can't say I blame them. - GMandJMExplorerThat's a new twist. GSRA dumping someone instead of the other way around.
I know someone who got a "warning" letter from AAA for using their jump-start service too often. - RoadsideGuyExplorerHello everyone - I wanted to take a minute to clarify Good Sam Roadside's policy regarding usage. We do monitor member usage, and on rare occasion (less than 1/10th of 1% of our membership), choose to not renew or cancel a membership that has "excessively used" the roadside assistance membership. We do this to help keep our costs down for the remainder of membership in those cases where usage is more than 20 times more frequent than the average member.
We are also human. The membership in question was noted at this status by mistake. We have corrected immediately and offer our apologies for the misunderstanding.
Thank you for bringing this to our attention.
Darren White
Sr Director - Operations
Good Sam Roadside Assistance - PennyPAExplorerMy problems were varied. Locked out once, flat tire on truck once, flat tire on trailer twice, lost wheel and tire on trailer 3x, something wrong with truck brakes twice (not our fault! Poor brake replacement). I think that's it...over a period of 10 years. BUT, just got a call from Josh at Good Sam Roadside Assistance and he said we received that letter in error. Yeah, right. Any way, he apologized for the company so I guess we will keep them for now.
- GMandJMExplorerLost a wheel and tire on your trailer 3x? Wow - that's bad luck.
Glad your issue was just an error and that you've not been dropped. - CalicajunExplorerMy AAA allows a set number of free service calls per year, per card. After that you are charged and AAA likes making money and they don't care how many non-free service calls I request.
- DutchmenSportExplorerSheesh ... you guys must be kidding or something! I'm 60 years old and have carried some kind of road side assistance through my auto insurance company for... probably. .. 30 years and NEVER had to use it. What are to all doing that warrants assistance so much .... driving your vehicles into the ground and not doing any kind of self maintenance? Sorry, there just something wrong if anyone uses a service like this as so much. I suppose some folks just don't take care of their automobiles or are simply scatter brained. SoundsIke some folks are using road side assistance as their personal auto repair shop. Are people really that scatter brained to repeatedly lock or forget their keys?
- GordonThreeExplorer
DutchmenSport wrote:
Sheesh ... you guys must be kidding or something! I'm 60 years old and have carried some kind of road side assistance through my auto insurance company for... probably. .. 30 years and NEVER had to use it. What are to all doing that warrants assistance so much .... driving your vehicles into the ground and not doing any kind of self maintenance? Sorry, there just something wrong if anyone uses a service like this as so much. I suppose some folks just don't take care of their automobiles or are simply scatter brained. SoundsIke some folks are using road side assistance as their personal auto repair shop. Are people really that scatter brained to repeatedly lock or forget their keys?
ive only needed roadside twice in a brief 22yrs of driving , once when I wrapped around a telephone pole off a black ice road, and once when my fuel pump quit on the expressway ... both were flat bed tows.
made it all the way to alaska and back, over 12000 miles truck 'n trailer and didn't need a roadside once.
knock on wood, maybe i'm lucky?
About Customer Support
Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,662 PostsLatest Activity: Nov 14, 2023