Third times the charm?

Scottiemom wrote:
bob34787,

For a lot of shops that is the rule. We are fulltimers, however, and do not subscribe to that process. We use a shop in Elkhart, Charger Enterprises, where we make an appointment and the motorhome is in/out the same day. If it happens a part has to be ordered, we take it back to camp and go back when the part arrives. Then it's in/out the same day. They are honest people and we've never had a bad experience, nor have any of the people we have sent there. We use a mobile lube outfit, Michiana Mobile Lube, when in Elkhart. They are allowed to come to the campground and change the oil in the motorhome while it sits on our site. They are there when they say they will be. The lube shop owner walks his dog every night in the campground. There are great businesses out there and they get our business. Hill's Truck Service in South Bend is a Freightliner Service center. . . great people to work with as is Coach Care in Goshen. Had work done at all those place. Also just had shocks put on our Phaeton this week. Used Marv and Tom's Truck Service in Elkhart. They ordered the shocks and made an appointment for 8:30 a.m. Wednesday. They started work when we got there, had it out at 9:30 a.m. How great is that?

Those are the shops that get our business. If we have problems on the road, which is extremely rare (twice in 9 years), we call the manufacturer and ask for recommendations on where to go. One time the Allison Tech told my husband how to "fix" the problem to get us out of limp mode. We then drove 45 miles to his location where he replaced a defective wiring harness on the transmission in the parking lot. Another time we needed a tire repaired and the Michelin dealer was 20 miles away. We waited 6 hours on our road service to send someone to put on a bad used tire, then drove to the tire center and boondocked in their back lot. They fixed the tire in the morning. Should have called them first, they would have sent a truck and for $85 we would have been back on the road in a couple hours tops instead of the $385 we got raped with.

Dale

WOW! Someone who comes to your site to change the oil! Sounds like the 1950's! You've had an amazing run of great service technicians -- it certainly helps being in the heart of RV country up in Indiana, even still they sound like amazing repair people. Even when we owned our bricks and sticks home we'd cringe whenever we had to call a repairman - never knowing what we were going to get!
We like Camping World - we admit it. It is convenient shopping for us esp with Walmart carrying less and less of the things we need, and we've had many more great experiences there than bad. We compare prices and for the most part they are good prices even their service dept charges - not far off local garage charges if you can get in -- size wise that is!