Forum Discussion

ogar615's avatar
ogar615
Explorer
Jan 14, 2019

Totally BAD experience with GOOD SAM

I had hoped for better, I traded in my camper that I had purchased from Camping World to another dealer. when I did i immediately called Good Sam for a refund of the rest of my extended warranty. I was then told that I had to go thru the camping world dealer. So I traveled that route, the dealer didn't return my repeated call and when I finally did get someone the made me send my new buyers order to them in an email. Then again no communications. After several attempts I finally got a hold of them again when they sent me forms that I apparently had to fill out and said it would be 6 weeks for my refund. I waited 6 weeks and NOTHING. When I finally contacted them again the sent me directly to the Insurance company who just had me fill out MORE forms (same ones that I previously filled out but with their name in the HEADER). I am now AGAIN told that I have to wait 6 weeks as they do not expedite anything. NEVER AGAIN!!!!!!

Peter

5 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • ogar615,

    Thank you for contacting Good Sam. I am sorry to hear about your experience with the Camping World location for your refund. Please send a private message with your Good Sam membership number, your phone number, and the Camping World location so I can assist.

    Thanks,
    Stacy
    Good Sam Care Team

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,673 PostsLatest Activity: Aug 15, 2025