Tow Truck Policy
This morning we had to call to order a tow truck for one of our vehicles. We have the Platinum Roadside Assistance and have been customers for 15 years. We have always serviced our vehicle at a specif...
Forum Discussion
ReneeG wrote:akaPedro wrote:
I have not read the fine print, but.....does it say "....to the nearest qualified repair facility" or "to the nearest qualified repair facility, willing and able to do the repairs" Or something similar to get you to the right facility, the first time ?
I believe you are right, but that's incompetent. WalMart would not have Jeep specific parts and possibly not the qualifications to work on it. Not to mention that I just checked that WalMart near us, the Auto Care Center and they are CLOSED due to Covid19. Had we said, ok, it would've been towed only to find out they are closed!!!!
Then you would have been towed to "the (next) nearest facility able and willing to do the repairs", which might have been your Jeep dealer. The $45 extra charge would have been waived, and everyone wins. I love a happy ending.:B
