Tow Truck Policy
This morning we had to call to order a tow truck for one of our vehicles. We have the Platinum Roadside Assistance and have been customers for 15 years. We have always serviced our vehicle at a specif...
Forum Discussion
I had to have my truck towed to get the driveshaft replaced. The pilot bearing went out and I wanted my Ford dealer to do the repair. The tow truck driver did take ti to Ford without cost to me but informed me that if it was outside the 10 miles radius, it would not be covered. The was authorized to take it to the closest shop which happens to be a guy that use to out of his residential garage. He died two years ago but that was the authorized tow in the event that the Ford dealer was beyond 10 miles. The tow truck driver lookeda at his gps and found that it was in fact 9.8 miles so it took it to Ford. When my coverage expires, I will be looking elsewhere o drop towing.
