Trip Planner error message

Question

Have used Trip Planner many time before with no problems. Now when I try to open it, from any of my devices, I get the following error message and cannot make a new trip.
"trips.goodsam.com says
Got metadata The request was forbidden. Your credentials may be denied or suspended"

What has happened? How is the problem corrected?
Tried
Signing out and then back in
Cleared my browser history.
none of that worked

good_sam_care_t · Answer

dsellman,Thank you for contacting Good Sam. I am sorry to hear about the issues you are having with the Good Sam Trip Planner. Please send a private message with your phone number and browser information so I can assist.Thanks,StacyGood Sam Care Team

afzski · Answer

I am getting the same error message also -- have used to set trips during the summer,  but today will not let me create or save trips

jdb7566 · Answer

Getting the same error message also, seems it could be a Trip Planner issue.

good_sam_care_t · Answer

Hello,I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.Thank you,EllaGood Sam Care Team

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Trip Planner error message

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