Forum Discussion

demoon's avatar
demoon
Explorer
Jan 05, 2016

Trip Planner

#1. Somehow, Trip Planner has lost all (4) of my trips that I had spent considerable time making. My account is still active, my profile is still there, but the planner simply tells me I have no trips.

#2. I feel the need to vent about the Planner, in general. It does a horrible job of making the trips RV friendly. (Unlike the original planner). I just put in a trip from Auburn, MA to Nags Head NC and it gave me a route that is horrible and, more importantly illegal. It sends me over parkways that are only open to passenger cars, with some clearances of 8' and it takes me on the George Washington Bridge, which is the last route place in the Northeast that I want to drive my coach. Granted, the map displays warnings on the height restrictions on the parkway and the need to use the upper level of the GWB. However, there is no alternative, other than to "drag the route to avoid". Fine, since I know the alternatives, having made the trip before, but what if I did not.
Why would a trip planning program geared to RVs, use these choices?

There are other issues, but mym point would be - the old planner, where one could select choices was much better, and I never had it make a major mistake.

4 Replies

  • Demoon if you click on Good Sam Care Team's "View Profile" button and then on the next page click on "Send Private Message" just above the Good Sam Care Team in the left end of the blue band your message will be private between you and the Denver Administrator.
  • demoon wrote:
    Good Sam Care Team wrote:
    Good Evening demon,
    I am very sorry that your saved trips have disappeared. If you can send me a good contact number plus your membership number, I can forward that to our web support team and see if they can help. Also, a version of the old trip planner can be found at www.freetrip.com

    Thank you...Rudy, Good Sam response team


    Thanks for the response, but I am not comfortable posting phone numbers and membership numbers in a forum.



    Actually, you can send a private message and not post any sensitive information on an open forum. Best wishes & Happy Camping!
  • Good Sam Care Team wrote:
    Good Evening demon,
    I am very sorry that your saved trips have disappeared. If you can send me a good contact number plus your membership number, I can forward that to our web support team and see if they can help. Also, a version of the old trip planner can be found at www.freetrip.com

    Thank you...Rudy, Good Sam response team


    Thanks for the response, but I am not comfortable posting phone numbers and membership numbers in a forum.

    My biggest concern was actually the fact that the planner gave me a route that would have taken me on a highway that does not allow anything except passenger cars. Hopefully someone will take a look at that issue. FYI, the route in question would have sent me on the Wilbur Cross Parkway in CT, which has 22 8' underpasses on the section given.
  • Good Evening demon,
    I am very sorry that your saved trips have disappeared. If you can send me a good contact number plus your membership number, I can forward that to our web support team and see if they can help. Also, a version of the old trip planner can be found at www.freetrip.com

    Thank you...Rudy, Good Sam response team

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