Very Disappointed... again and again

Ill still renew my membership. I think Im just getting jinxed in my situation lol

I have used Roadside Assistance twice. I am extremely Pleased with their Service. It has paid for itself twice over. I will definitely renew.

wbwood wrote:
I must have really good luck or something (knock on wood). I've only had to use any kind of roadside assistance I think 3 times in over 25 years of driving. And only one of those was for a tow. And none of them have been RV related.

Same for me. I've made three calls in 20 years which required two tows. Never had an issue.

I must have really good luck or something (knock on wood). I've only had to use any kind of roadside assistance I think 3 times in over 25 years of driving. And only one of those was for a tow. And none of them have been RV related.

Ive had to use GS Roadside 3 times in the last two years. Ive PMd them and a resolution is pending. The Good Sam side is fine... its the towing companies that are really bad service. Waiting 3 hours for a no-show only to have to abandon the vehicle has happened twice. Ive heard the "we are en-route" line 25 times in 24 hours only to find out the next excuse why my vehicle has not moved. And because they couldn't pick up my vehicle yesterday when I called, the shops are all closed now, messing up my work for Monday. I really just want Good Sam to get new providers in Corpus Christi. That would fix my whole issue.

About a 99% chance that AAA would have dispatched the exact same towing company, especially as your vehicle that needs towing grows. There are many more vendors equipped to handle a Ford Focus than a Prevost. Most towing companies have contracts with multiple roadside assistance programs, and many of those programs use the same dispatching company.

HappyKayakers wrote:
Yep, not providing any details at all will definitely help GS decide what action to take.

I have to agree, especially since waiting more than a day with an issue. I wonder how many times he has had bad ERS Service? Again and again in the title means more than once.

Thank you for the post Ryanincc. I apologize for the lack of service you are currently experiencing. Please send me a private message with your Good Sam and contact information. I'll research the situation and assist in getting this taken care of. Thanks, Zach

Yep, not providing any details at all will definitely help GS decide what action to take.

Join Coach-Net and the problem goes away.