Forum Discussion

msturtz's avatar
msturtz
Explorer
Oct 05, 2015

Very poor service, rude agent and left stranded

I am a Good Sam Lifetime Member and have a Good Sam Platinum Plus roadside assistance membership. My toad vehicle was totaled in an accident and I thought I had a spare key to my hitch lock. The ins...
Roadside Assistance
Good_Sam_Care_T's avatar
Good_Sam_Care_T
Explorer II
Oct 05, 2015
Hello msturtz, thank you for your time and post. I apologize for the experience you have had. Please send me a private message with your contact information and I will follow up with the roadside leadership team.
Thank you for bringing this to our attention.
Ella
Rapid Response Coordinator

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,694 PostsLatest Activity: Mar 09, 2026