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msturtz's avatar
msturtz
Explorer
Oct 05, 2015

Very poor service, rude agent and left stranded

I am a Good Sam Lifetime Member and have a Good Sam Platinum Plus roadside assistance membership. My toad vehicle was totaled in an accident and I thought I had a spare key to my hitch lock. The ins...
Roadside Assistance
msturtz's avatar
msturtz
Explorer
Oct 05, 2015
Good Sam Care Team wrote:
Hello msturtz, thank you for your time and post. I apologize for the experience you have had. Please send me a private message with your contact information and I will follow up with the roadside leadership team.
Thank you for bringing this to our attention.
Ella
Rapid Response Coordinator


I sent you a PM.
Thanks,
Michael

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