We also are "Never Again"
On August 20th we had need of assistance after contact with a concrete pole torn our right wheel well fender off, broke the right side window stanchion and caused half of our front windshield to come ...
Forum Discussion
For what it is worth, very pleased with Good Sam Roadside Assistance. Had a mechanical and had excellent service for a tow. On time, knowledgable of what needed to be done for my vehicle etc. Called back afterwards to see if everything went ok with wrecker service.
I think, but not sure, accidents are with your insurance provider not GSRA or others.
GSRA calls are all recorded. So when a supervisor contacts you then can replay your call to know what went wrong. I know, as I was a bit hostile when I first made my call. I thought I could have it towed where I wanted repaired.. (CAT or Freightliner) not the case. It is where they (GSRA) considers the nearest repair center, which was not acceptable to me. I had to pay the difference, which is fair.
I think, but not sure, accidents are with your insurance provider not GSRA or others.
GSRA calls are all recorded. So when a supervisor contacts you then can replay your call to know what went wrong. I know, as I was a bit hostile when I first made my call. I thought I could have it towed where I wanted repaired.. (CAT or Freightliner) not the case. It is where they (GSRA) considers the nearest repair center, which was not acceptable to me. I had to pay the difference, which is fair.
