Forum Discussion
darsben
Oct 24, 2014Explorer II
GSRoadsideAssistance wrote:
Revconguy, darsben…Thank you for your posts.
The purpose of the Good Sam Roadside Assistance program is to provide roadside assistance…which is required to enable the vehicle to either proceed safely under its own power, or to be towed to the nearest professional service center for repair.
We strive to achieve this objective when responding to a great variety of possible roadside assistance situations. For example, consider a situation where you, our member, call Good Sam Roadside Assistance Dispatch to request RV roadside assistance, and Dispatch, after gathering information regarding the nature of your disablement, decides to send a Mobile Mechanic. If the Mobile Mechanic is unable to resolve the disablement, following your callback to Dispatch, we will dispatch a service provider to tow your RV to the nearest professional service center capable and willing to repair your RV.
Again, our objective is to assist you to proceed safely under your own power, or tow you to the nearest professional service center for repair.
If you have additional questions, please send me a private message and I will contact you.
Thank you for your membership.
Frank
Good Sam Roadside Assistance
Thanks for the clarification
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