Forum Discussion

rvermar's avatar
rvermar
Explorer
Jun 25, 2016

What service does GS use?

Recently called my American Family insurance for an on-the-road flat & was extremely disappointed in their service. In fact, husband ended up changing the tire himself, in dangerous conditions on I-5.

The service (not) provided to us was by "Quest". What service does GS use?

7 Replies

  • Hello srdeane, thank you for sharing your positive experience. We are glad you are satisfied with Good Sam Roadside Assistance.

    Have a good day and safe travels.

    Thank you,
    Ella
  • I had a breakdown recently and needed a tow for my Goldwing Trike which was pulling a Leesure-Lite trailer. On a Sunday afternoon in Waynesville, NC. GS Roadside Assistance got me a rollback tow truck that took both the trike and trailer to Hendersonville where there is a Honda shop open on Sunday. I was very pleased with the tow truck operator and the service I received from GS.
  • Affinity Road & Travel Club, LLC and
    Americas Road & Travel Club, Inc
  • They contract repair/tow services. When you break down they call the closest tow truck service that they have a contract with. I.E. a tow service that agrees to do the work for free for you and bills Good Sam.
  • rvermar,

    Thank you for contacting Good Sam. Please send us a private message with your contact information and additional details as to what information you are requesting.

    Thanks,
    Stacy

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