Hi ScottG,
To answer your questions:
Why is the "Thank You" letter addressed to me but both cards have my wife’s name on them?At times there can be errors in data transmissions as we believe this is the case in your scenario. I’ve placed an order for new cards to be sent so you’ll have a Good Sam Club membership card with your name, sorry for the inconvenience. I’ll be in touch until your cards arrive to ensure you received everything correctly.
Why does one card have a sticker asking you to register your membership?
We’ve learned that many members are not familiar with all the exciting online members-only benefits available to them at GoodSamClub.com using the “Sign In” feature for members. For example, members who aren’t registered online and signing in to gain access to the members-only content are missing out on hundreds of dollars in
Camping World coupons, the
online trip planner, registering for the
SamAlert RV Recall Notification Service, volunteering to become a
Standby Sam and more! The goal of the sticker was to make sure all members are aware of these online members-only benefits that require registering in order to set up your unique log in.
Why is the sticker just on 1 of the 2 cards?The online registration is tied to your membership number so you only need to register once. It’s simply a reminder for members to go online to register the membership so you can gain access to the members-only content.
Why is the sticker on your card when you’ve been a Club member for years?We learned that there are some members who have been with the Club for multiple years and have yet to register online. We thought it would be a good reminder for everyone. But, since it seems it may be causing more confusion than providing a helpful reminder, once we run out of the existing supply of stickers we won’t place the stickers on the cards any longer.
Sincerely,
Good Sam Club Team
