Forum Discussion

EV2's avatar
EV2
Explorer
Apr 24, 2017

When does Roadside Assistance start?

Planning on leaving AZ and it appears that RSA documents take a couple of weeks to arrive. Does coverage start at the time of payment or do you have to wait for documentation to arrive in the mail?

6 Replies

  • Hello,

    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • Hello DiskDoctr,

    Thank you for contacting Good Sam and providing your feedback.
    Please let us know if we can be of further assistance with any questions you may have.

    Thank you,
    Ella
    Good Sam Care Team
  • This was a big problem a few years ago. Pay and signup, but weeks before you would get a membership number or information.

    That's why I *was* a GS member for a little while and cancelled it. What an experience :R

    Sounds like they are doing better now? I'd be glad to see it. All that work and infrastructure can be derailed by something that can be 95% automated.

    Continue to contact CW and tell them of your concerns and questions. Helps them improve ;)
  • Thank you for your posts. If you have your roadside assistance member # and the toll free number for dispatch, you are good to go. If you send me a private message, I will provide both for you, or you can call member services at 1-800-234-3450 and they will provide both for you also.

    Thank you for your membership.
  • pennysmom09 wrote:
    It starts at time of payment. Just be sure you have an acct. number and contact info. Before you go.


    The above info should be able to be found online under your account.
  • It starts at time of payment. Just be sure you have an acct. number and contact info. Before you go.

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