why do renewing members get a raw deal?
I don't get it. Why is my membership renewal more expensive than just getting a new membership? Isn't this unfair to existing, loyal customers? Please explain.
Forum Discussion
valhalla360 wrote:
I'm confused what is immoral or unfair about offering new customers a discount to get them to try your business?
Since I never said it was unfair to offer something to new customers, I can't answer that.
My point, if it doesn't confuse you too much, is that loyal, repeat customers should be treated as well as new customers.
