Forum Discussion

AprilWhine's avatar
AprilWhine
Explorer
Mar 31, 2014

Wrong name on card - four weeks for replacement?

I recently renewed our GS Club membership, we are now paid through 2017. Received the new cards in the mail today, and imagine my surprise when my husband is listed with the wrong last name! I call...
Good Sam Club
AprilWhine's avatar
AprilWhine
Explorer
Apr 01, 2014
GoodSamFamily wrote:
Good Evening! Thank you all for your feedback.

AprilWhine, We would like to apologize that we have failed to meet your needs. If you can send us a private message with your membership # and the correct spelling of your husband's name we will be more than happy to rectify the situation and have new membership cards sent to your home.

Thank you & have a great evening!

Good Sam Club


Thank you, PM sent.

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