Forum Discussion

Canuck_Travelle's avatar
May 14, 2021

Tracfone Top Up from Canada

We are Canadians, we have a Prepay Tracfone and it runs out June 1st this year. We put $100 US on it every year for a year extension and it rolls over the existing time to it. I tried to add another $100 US on it thru the Tracfone website but it seems ok but does not go thru.
I wonder if other Canadians might have Tracfones with time still on them and what they do.
I hate to lose my minutes, I have a lot and to start all over again when we finally get back to the US would be a bummer.
I guess I could call them but in calling in the past I end up in a call center in Guyana, S-America and its extremely difficult even though the center talks English to understand the person. I have heard that one can call a Tracfone number in Miami which would get around that difficulty in understanding the language.
Anyone else in Canada have Tracfone and renewed their airtime without any difficulty?
Thanks for any help!