Forum Discussion
ol__yeller
Jun 10, 2017Explorer II
I have been a Les Schwab customer for well over 30 years. I have never been upsold. They do present options, especially when it comes to tires but they are presented in an informational way, never pressure. I have been downsold. "You don't need brakes yet", or "your shocks/struts are still good". They have also fixed several flat tires for no charge. They also have not attempted repairs they were not set up for. They have done bearing and brake work on our last trailer but I have not had a reason yet to see if they would work on our RV. I think the "bad" experiences mentioned here are more a function of a "bad" store or even a bad employee, not the entire tire chain.
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