Rollnhome wrote:
Scott, I understand the Preferred Provider program. My only concert is the GS and the Peferred Provider are in bed together. I fear the Preferred Provider has the goal of maintaining GSs business and keep repair costs low rather than make quality repairs on my vehicle. Whereas my chosen shop is more concerned with my best interest in assuring my vehicle is properly repaired.
Bottom line I feel the Preferred Providers have the insurance companies interest foremost whereas as in independent shop of my choosing has my interest as primary. But that is just my opinion.
I believe that the interest of the customer, extended warranty company and shop are in alignment when you are talking about a mechanical breakdown policy. The reason for this is because if the shop does shoddy workmanship you will go back and demand it be fixed again. Both the extended warranty company and the shop are still on the hook for the bill. This is very different from automotive insurance preferred provider programs, if they put inferior parts that fail quickly or do shoddy work you really have no recourse even though technically there still is a warranty by the shop and by the insurance company. Those insurance companies are not in the business of warranting repairs and replacements they insure vehicles. The preferred provider program for them is simply a cost cutting method. With Good Sam ESP it is different yes they can and do receive discounts especially at Camping World which is the same company but that savings is eventually passed on to customers in reduced premiums for their plans vs. other plans. Bottom line I don't think that it would benefit Good Sam ESP at all to intentionally incent preferred shops to do poor workmanship.
