Forum Discussion
soren
May 06, 2014Explorer
I had a bizarre problem with a Wells-Fargo Visa, and it took me a bit of digging to get to the truth. If I stick the card in a Flying J pump, it is automatically declined. If I try it again, it freezes the account, if I walk to the fuel desk instead, the account will still be frozen. After several conversations with FJ staff and wells, Wells admitted that their security denies FJ's attempt to place a $500 hold on the account.
The best part of attempting to resolve the issue with Wells was that my conversation quickly degraded into a Monty Pythonesque comedy routine, that should of been called, "you have reached the minister of circular logic" I was told that this problem would go away once the system started to recognize a pattern of high dollar fuel purchase activity at the retailer. I then asked how it would be possible to generate a history of high volume fuel purchases if Wells would not allow me to purchase a drop with their card? She then repeated here claim that all I need to do was buy more. Eventually I forced her to admit that she was speaking gibberish, and she then admitted that the situation was unresolvable. Doesn't really matter to me, since a BOA visa of mine works flawlessly.
The best part of attempting to resolve the issue with Wells was that my conversation quickly degraded into a Monty Pythonesque comedy routine, that should of been called, "you have reached the minister of circular logic" I was told that this problem would go away once the system started to recognize a pattern of high dollar fuel purchase activity at the retailer. I then asked how it would be possible to generate a history of high volume fuel purchases if Wells would not allow me to purchase a drop with their card? She then repeated here claim that all I need to do was buy more. Eventually I forced her to admit that she was speaking gibberish, and she then admitted that the situation was unresolvable. Doesn't really matter to me, since a BOA visa of mine works flawlessly.
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