Greetings from
Captain Joseph L. Naselli USCG
Dear Chas,
Our 2001Trail-Lite Model 211, (rear Door) B Plus w/the famous 8.1L Chevy Vortex engine (first service is at 150,000 miles) was the third unit off the line in Indiana. I have close to 30,000 miles on this rv, and rotate the tires every 10,000 miles (still have the original set) have had no problems what-so-ever.
The only time I ever had a call from my wife was when she noticed some water under the sink. A loose coupling on the drain pipe. A quick hand tightening and the water stopped dripping.
I think the best part of ownership is the fact that you can get around narrow streets, park in any downtown space, and drive with ease up any grade to date (12%) without ever shifting from any lower gear (4 to 3 only, never 2nd).
Now this may just be a fluke, however the best was last year when we where in Indiana driving past the factory. The years warranty was long gone, when they took this unit in and at no cost to me did the following:
Recaulk around sink and stove
New circuit boards (2003) and solenoids replaced
Two new cutting boards for sink
Two new white exterior mirrors replacing black ones
12 volt onan/hour start switch over sink (original still on dash)
New drawer rails on all drawers so they do not open on curves
New outside awning - original had a slight wrinkle in it.
New carpeting laid over original carpet which was never walked on.
I received tons of nuts, bolts, screws, wire, etc, etc, etc.
Again no charge and I never asked for all this attention. Can you see why I am so impressed by this R-Visions company. I wrote a letter of thanks and the owner of the company.
I was really impressed when Mr. William Warrick sent me an invitation to return anytime. Remember the warranty was long since past due. I can only shout praises for this Company. All for under $45,000 with every option available from the factory.
Now on to the sad part of this e-mail. Being a sea captain on duty, I never get to use the unit, so I have to think about selling same. Not happy about this, but what good does it do to sit idle in the garage.
So there you have the story of how Trail-Lite treats their customers, pretty impressive I think.