We have been spending a lot of time in our bank trying to settle the paper work for a home loan. I have to say, they have bent over backwards every time we walk in the door trying to make us feel comfortable. Personally I think no matter where we move we will keep this bank. Being a Vet we also get a free safe deposit box, free upgraded checking account. We were in the time frame for the Target hack and our bank has gone to great lengths to make sure we were protected and got us new cards quickly. Will an online bank do that for you?