BATTERIES PLUS BULBS
This sent to BATTERIES PLUS BULBS
“I bought 4 AGM 12V batteries for my Motorhome at a cost upwards of $1000 in July of 2016.
At that time, the manager cited all the Benefits for purchasing these expensive batteries and for giving me a 60 month full replacement warranty.
Story short and now that they need replaced, the present manager Chad has came up with every excuse possible for not honoring this written agreement and for basically saying that this past manager didn't know what he was doing by giving me that warranty.
He then gave me his District Manager's email address of marc.pfister@batteriesplus.com and I've yet to hear back from him. In fact, I don't expect to, which again doesn't look well for your company.
As you well know, this wouldn't fly in any court of law and I would expect a company of your size to make this good. After all, it's not worth all the bad publicity that will be forthcoming and considering what you spend on advertising alone. I do hope this can be resolved before taking any further action”.
The above has been sent to the Better Business Bureau who has been in contact with them and to no avail or even an attempt at a solution, but will maintain my complaint on their website for 3 yrs. The BBC has also recommended sending my complaint, which I’ve also done, to the:
Wisconsin Department of Agriculture, Trade & Consumer Protection
Bureau of Consumer Protection
2811 Agriculture Dr
PO Box 8911
Madison WI 53708-8911
(800) 422-7128
(608) 224-5058 V/TTY
Email: DATCPHotline@wisconsin.gov
Website: datcp.wi.gov
My recommendation after having dealt with this company and with comparing it to others in my lifetime, would be to stay far far away from them.
If you’re in need of auto, golf cart or AGM batteries, try Rural King for much less cost and for getting a real warranty.
“I bought 4 AGM 12V batteries for my Motorhome at a cost upwards of $1000 in July of 2016.
At that time, the manager cited all the Benefits for purchasing these expensive batteries and for giving me a 60 month full replacement warranty.
Story short and now that they need replaced, the present manager Chad has came up with every excuse possible for not honoring this written agreement and for basically saying that this past manager didn't know what he was doing by giving me that warranty.
He then gave me his District Manager's email address of marc.pfister@batteriesplus.com and I've yet to hear back from him. In fact, I don't expect to, which again doesn't look well for your company.
As you well know, this wouldn't fly in any court of law and I would expect a company of your size to make this good. After all, it's not worth all the bad publicity that will be forthcoming and considering what you spend on advertising alone. I do hope this can be resolved before taking any further action”.
The above has been sent to the Better Business Bureau who has been in contact with them and to no avail or even an attempt at a solution, but will maintain my complaint on their website for 3 yrs. The BBC has also recommended sending my complaint, which I’ve also done, to the:
Wisconsin Department of Agriculture, Trade & Consumer Protection
Bureau of Consumer Protection
2811 Agriculture Dr
PO Box 8911
Madison WI 53708-8911
(800) 422-7128
(608) 224-5058 V/TTY
Email: DATCPHotline@wisconsin.gov
Website: datcp.wi.gov
My recommendation after having dealt with this company and with comparing it to others in my lifetime, would be to stay far far away from them.
If you’re in need of auto, golf cart or AGM batteries, try Rural King for much less cost and for getting a real warranty.
