black tank overflowed, figure out how
First, you're going to love this post because you get to tell me how stupid I was to rent out our beloved 27' Gulfstream Conquest class C, 2004.
There's also a mystery and whoever can solve it before the insurance adjuster gets to it wins a valuable prize*!
Here are the facts: I emptied both waste tanks, had my repair guy install a new valve on the black tank (old was was hard to move), filled fresh tank & sent off my renters to...a cold place.
RV came from Alaskan dealer via CO, we've never had anything on it freeze.
They're doing a 4 day trip in a rural mountainous location, visiting family & parking in the yard (their trip plan).
I showed them where the waste tank drains were, assured them that the gauges aren't trustworthy, and let them know that a gray tank overflow comes out in the shower but I don't expect them to experience that condition. If they do, they should let water out until it doesn't slosh over the edge then dump at first opportunity.
When I got the camper back, they told me that the black tank valve had frozen shut and they had overfilled it. As in, I opened the potty & there was sewage to the edge of the bowl.
The overflow had clearly ended up on the bathroom floor, based on odor (distinctive blend of sewage & tank deodorizer, like an un-serviced port-a-potty, you just wrinkled your nose because you know that smell).
Now the floor in the bathroom plus the 2 panels in front of the bathroom door are garbage--if you stand on that area, your feet sink 1cm into the substance that was formerly subfloor. Like, I left prints in the linoleum just now.
I've already called the insurance company, and my repair guy says it's totalled.
What possible explanation is there for HOW 2 people could, in 4 days, overflow a black tank? I'm reeling from the prospect that our camper is trash & would be less concerned about meeting w/adjuster if I had some type of credible story about how such an outcome could occur.
*The prize is, you get a free night in the next RV we rent out!
There's also a mystery and whoever can solve it before the insurance adjuster gets to it wins a valuable prize*!
Here are the facts: I emptied both waste tanks, had my repair guy install a new valve on the black tank (old was was hard to move), filled fresh tank & sent off my renters to...a cold place.
RV came from Alaskan dealer via CO, we've never had anything on it freeze.
They're doing a 4 day trip in a rural mountainous location, visiting family & parking in the yard (their trip plan).
I showed them where the waste tank drains were, assured them that the gauges aren't trustworthy, and let them know that a gray tank overflow comes out in the shower but I don't expect them to experience that condition. If they do, they should let water out until it doesn't slosh over the edge then dump at first opportunity.
When I got the camper back, they told me that the black tank valve had frozen shut and they had overfilled it. As in, I opened the potty & there was sewage to the edge of the bowl.
The overflow had clearly ended up on the bathroom floor, based on odor (distinctive blend of sewage & tank deodorizer, like an un-serviced port-a-potty, you just wrinkled your nose because you know that smell).
Now the floor in the bathroom plus the 2 panels in front of the bathroom door are garbage--if you stand on that area, your feet sink 1cm into the substance that was formerly subfloor. Like, I left prints in the linoleum just now.
I've already called the insurance company, and my repair guy says it's totalled.
What possible explanation is there for HOW 2 people could, in 4 days, overflow a black tank? I'm reeling from the prospect that our camper is trash & would be less concerned about meeting w/adjuster if I had some type of credible story about how such an outcome could occur.
*The prize is, you get a free night in the next RV we rent out!
